Please understand that we can only accept room cancellations in writing. For cancellations or early departures, the provisions of the Austrian Hotel Regulations apply. No later than 3 months before the agreed date of arrival of the guest, the accommodation contract can be canceled without payment of a cancellation fee by unilateral declaration by the contracting party.
Outside this fixed period, cancellation by unilateral declaration by the contracting party is only possible upon payment of the following cancellation fees:
- up to 1 month before the arrival date 40% of the total arrangement price;
- up to 1 week before the arrival date 70% of the total arrangement price;
- in the last week before the day of arrival or in case of early departure 90% of the total arrangement price.